Google Launches Nexus One Phone Support

Google, which learned the hard way that web-based support may be fine for non-premium web services, but not for unlocked cell phones purchased for over $500, is now offering phone support for the Nexus One. This move comes as no surprise based on a job post reported earlier.

What’s interesting, however, when you visit Google’s Nexus One support site, is that the Google number itself is only about status or shipping.

For questions about your existing order, please contact Nexus One support from Google at 888-48-NEXUS (63987). Open daily from 7:00 am EST to 10:00 pm EST.

It would be nice if Google would field tech support calls itself. For those, you still have to go to OEM HTC. If Motorola, as rumored, releases its own sort of Google Phone (for Google), is Google just going to add another tech support number for Motorola in that section? This might prove confusing for some.

Related posts:

1. Google (Finally) Looks To Phone Support For Nexus One
2. Nexus One now available with AT&T 3G support
3. Google Nexus One from Vodafone UK
4. Nexus One Gets ROM Update; Adds MultiTouch Support
5. Google to launch Nexus One in India